Online Purchases

There are several ways to navigate the Duffy-Wear.com website. You can explore the features on our homepage or visit the navigation bar found at the top of each page. Simply click on the relevant section to open a new page and then click on the links to view the product. Once you have made your selection, choose the size and colour you require and click “add to cart”.

When you are ready to complete your purchase, visit your cart in the top right-hand corner of the screen and click “checkout” to be guided through the checkout process. If you have any questions, please contact us via Facebook Messenger or by email at [email protected].

Depending on availability and delivery address, purchases can be made directly through our website duffy.pt. If you have any questions, please contact us via Facebook Messenger or email [email protected]

If you wish to cancel or modify your order, please email us at [email protected] as soon as possible. We will make every effort to accommodate your request. However, once an order has been placed, we cannot guarantee that the purchase can be cancelled or modified.

If you have received your order and need to return it, please email us at [email protected]. Once we receive your returned item, we will process a refund or exchange as per your request.

Creating a Duffy Wear account allows you to:

- store multiple shipping and billing addresses to speed up your checkout;
- save the contents of your shopping cart to complete your order later;
- easily access your order details and history;
- save your credit card information to complete your purchase more quickly;
- manage your saved items;
- discover recommended items;
- be the first to receive news, promotions and new products.

Please make sure that the address you entered in the "Billing" field is the address registered with your bank and the address where you usually receive your bank statement. If the system still does not accept your request, please contact your bank and then contact us at [email protected] and we will be happy to assist you.

Information about our Products

For stock questions, please contact us via Facebook or Instagram Messenger or via our email [email protected]

Please visit our size guide which is located under the menu of each product.

If the product was purchased from Duffy-Wear.com, its authenticity and quality are guaranteed.

Yes, we guarantee the authenticity of all products advertised on our website Duffy-Wear.com. All products are manufactured with the highest possible quality and durability.

Payment

Duffy accepts the following payment methods for online purchases:

- Visa*
- Multibanco*
-PayPal
-iDeal
-Bancontact
-Apple Pay
-Google Pay

Please note that the billing address must match the address registered on your credit card.

The transaction will be charged to your credit card after we have verified your card details, received credit authorization, confirmed availability, and prepared your order for shipment. Your credit card will not be charged at the time you place your order, but will be authorized for €2.00 for verification purposes.